Refund policy

Damaged or Broken Unit Ultrasonic Repeller Return and Replacement Policy

Due to the mechanical nature of these devices, we offer a one-year manufacturer warranty on the T3-R and T3-R Ultra Triple High Impact Rodent Repellers. We will replace any broken or damaged T3-R or T3-R Ultra repellers within that period.

That being said, we stand by our ultrasonic repellers and we want you to succeed when using them. If you’re not seeing good results after properly setting up and using one of our ultrasonic repellers for two weeks, please contact us so that we can help you using our Second Step Solution customer assistance program.

Household and Non-Ultrasonic Products Return and Replacement Policy

For the rest of the household and other non-ultrasonic products, you may return the product or get a new replacement within 30 days of purchase.

How does a return work?

Just mail the product back to us, and we will process the return and refund in the order that we receive them. To expedite your refund, we ask that you include the Order Number along with the device so that we can quickly find and process the return.

If you mail the product and then Call or E-Mail us with a valid tracking number of the returned product, we can immediately issue the refund.

Our return address is:

T3-R LLC
500 N ESTRELLA PKWY
STE. B21305
GOODYEAR, AZ 85338

You can also contact us if you have any questions or issues that we can help with:

E-Mail:  T3-R@outlook.com
Phone:  +1 (480) 236-9478